Policies

Price Match Program

MyBath.biz will match any competitor's price (to include competitor's shipping price as MyBath.biz offers FREE shipping) on similar products having the exact same features and functions of MyBath.biz products.

To take advantage of this MyBath.biz price match program, you can contact MyBath.biz by phone at 1-800-949-2204 or email customerservice@mybath.biz Monday - Friday 7am to 9pm (CST) or Saturday 9am to 5pm (CST).

Order Tracking

Your MyBath.biz order is available for online status tracking 24-48 hours after you place a MyBath.biz order and payment is confirmed. You will also receive an Email notification with tracking information once your MyBath.biz order is shipped.

To check your order status, enter your confirmation number in the customer service section. If you do not have your confirmation number, please email customerservice@mybath.biz or call 1-800-949-2204 for assistance.

Pricing

All purchase prices listed on MyBath.biz are firm.

Pricing Disclaimer

While MyBath.biz makes every effort to ensure that the prices listed on the MyBath.biz website are accurate, MyBath.biz is not responsible for any typographical errors or prices listed in error.

Payment Options

MyBath.biz conveniently accepts payments through

• Visa
• MasterCard
• Discover
• American Express
• Diners Club

Check or money order: to pay by check or money order, mail your payment along with a printed copy of your invoice too: My Bath Inc. 210 E. 18th Ave North Kansas City, MO. 64116

Payment Processing

All payments made to My Bath Inc. will begin processing within 24-48 business hours of receipt.

Sales Tax

No Sales tax –unless you live in the State of Missouri, have your item shipped to a Missouri address, or you pick up your item at our warehouse. Current tax is 6.6% on all purchases.

Product Warranty

MyBath.biz offers a product warranty on all MyBath.biz products as displayed in the warranty information.

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Secure Shopping

MyBath.biz ensures you a safe shopping environment. From MyBath.biz online browsing to MyBath.biz purchasing. MyBath.biz is GeoTrust certified, which validates secure and encrypted communication to and from the MyBath.biz website. MyBath.biz is also a member of the Better Business Bureau and proudly displays the Better Business Bureau's Online Trustmark.

Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, MyBath.biz will cover the entire liability for you, up to the full $50.00. MyBath.biz will cover this liability only if the unauthorized use of your credit card resulted through no fault of your own from purchases made at MyBath.biz.

If you have an unauthorized charge on your credit card as a result of shopping at MyBath.biz, you pay nothing. In the event of unauthorized usage on your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures. You must also notify MyBath.biz customer service at 1-800-949-2204 immediately.

If you have any concerns about online shopping or purchases, please don't hesitate to contact MyBath.biz any time. You can conveniently contact us Monday - Friday 7am to 9pm (CST) or Saturday 9am to 5pm (CST) by phone 1-800-949-2204 or email customerservice@mybath.biz.

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FREE Shipping Program

MyBath.biz offers FREE Shipping, FREE Shipping Insurance, and FREE Packaging on all MyBath.biz purchases. Some restrictions do apply. See the MyBath.biz Shipping page for more details.

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Return Policy

You can call 1-800-949-2204 or email customerservice@mybath.biz and a MyBath.biz customer service member will answer any questions regarding your MyBath.biz purchases, delivery, and/or installation support.

If you would like to return your MyBath.biz purchase, just return it within 7 days after you receive it for a merchandise credit or exchange.

Please note, all MyBath.biz returns are inspected upon arrival at our warehouse. MyBath.biz items not in their original, new, unopened condition may qualify for a partial refund of the MyBath.biz product's original price. Upon our inspection of returned merchandise, MyBath.biz may deduct the original shipping charge and actual return shipping fees from your merchandise credit or exchange. A 15-25% restocking fee may apply and be deducted from your merchandise credit or exchange for any returned item.

If you wish to return your MyBath.biz purchase, simply contact MyBath.biz by phone at 1-800-949-2204 or email customerservice@mybath.biz to let us know you're returning your MyBath.biz purchase and obtain an RMA number.

Buyers pay for all delivery and return freight charges and are responsible for repackaging and securing product(s) for return shipping. (We can schedule return shipping pick up)

Once MyBath.biz receives and confirms your MyBath.biz product's safe return and condition, a refund will be issued by merchandise credit or exchange only.

Please ensure MyBath.biz has all your correct information including name, phone, credit card information, and mailing address.

Cancelation Policy

If you wish to cancel your MyBath.biz order, you may do so anytime before your MyBath.biz item is shipped. A 15-25% restocking fee may apply and be deducted from your refund. After your MyBath.biz item is shipped you are not able to cancel your MyBath.biz order.

Product Installation

MyBath.biz provides quality products to you so your licensed plumber and/or electrician can install MyBath.biz products at your convenience.

Please check with a local professional or your local municipalities to ensure your unit passes local code requirements. MyBath.biz is not responsible for any type of loss, including but not limited to time and money lost, or any other liability if your MyBath.biz product does not pass your local code requirements.

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Website Disclaimer Information

All information contained on the MyBath.biz website and blog is intended for educational and informational purposes only. MyBath.biz does not provide medical advice, treatment, or services. Please consult with a physician about your ailments before undertaking any new medical treatment program(s) and purchasing MyBath.biz product for medical purposes. Please contact your physician immediately with any health problems, questions, or concerns.

MyBath.biz does not take responsibility or liability for person's injury, damages, or losses in regard to information provided on the MyBath.biz blog or website. For additional information on product advisories, please read MyBath.biz blog entries by clicking here.

MyBath.biz uses links within the MyBath.biz blog and website to provide you with additional information. MyBath.biz is not responsible for the content on third party sites. Please note these sites are not associated with MyBath.biz.

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Privacy Statement

MyBath.biz is committed to protecting your privacy.

Information Collection and Use

Information provided to MyBath.biz is kept confidential and never sold or disclosed to any third party without your prior approval. MyBath.biz does not sell, trade, or rent your personal information to others. Name, address, phone number, customer number, and credit card information is collected and used to bill, ship, and communicate order information with you and for future MyBath.biz quality control and marketing purposes.

Email/Mailing List

If you provide MyBath.biz with your information, MyBath.biz will notify you about new products, services, or special offers. As well as provide you a FREE copy of the MyBath.biz Newsletter.

If you prefer not to receive MyBath.biz information, please send an e-mail to unsubscribe@mybath.biz with "unsubscribe" as the subject line.

Children

MyBath.biz does not intentionally gather or use personal information from children without parental consent. Please note, MyBath.biz has no real way of determining the age of website users or purchasers. If you believe your child has provided MyBath.biz with personal information without parental consent, please contact MyBath.biz and MyBath.biz will remove their information. You can access more information on the Children's Online Privacy Protection Act (COPPA) by going to the Federal Trade Commission Website.

Your Consent

By using the MyBath.biz website, you consent to the collection and use of this information in the manner MyBath.biz herein describes.

Terms and Conditions

The purchaser of any and all MyBath.biz products from MyBath.biz accepts full responsibility and liability for its proper use, operation and installation. All MyBath.biz product(s) must also be installed by a licensed professional plumber and/or electrician, or it could result in the void of any warranties. The purchaser further agrees to indemnify and hold harmless of the seller, its officers and employees from any claims, actions, lawsuits, judgments or liability arising from the use of any and all MyBath.biz product(s). By purchasing MyBath.biz products(s) the purchaser agrees to the above conditions of this sale and absolves seller, its officers, and employees of any and all liability regardless of its origin in the use of the product(s).

Arbitration Policy

MyBath.biz works hard to ensure customer satisfaction throughout all aspects of MyBath.biz's business practices, policies, products, and various interactions. Any and all disputes, claims, or disagreement arising between you and MyBath.biz not resolved within 45 business days shall and must be resolved using an arbitration administrator. An Arbitration Administrator will be selected when a claim is filed and done in accordance with the American Arbitration Association. The Arbitration will occur within or as close as possible to the Greater Kansas City, Missouri Area.

Each party, claimant and MyBath.biz, shall bear responsibility for their respective expenses, except as provided by law. The Arbitration decision and resolution, which must be in writing and within 90 business days, is final and binding for all parties except as pursuant to the Federal Arbitration Act (FAA) 9 U.S.C. Sections 1 - 16.

If a party fails to proceed and participate with arbitration, unsuccessfully challenges the arbitration decision(s), and/or does not meet the terms of the arbitration decision, the other party is entitled to the costs of the claim to include sensible lawyer experiences due to having to defend, enforce, or require fulfillment of the arbitration decision.

Link

You can optimize your website by linking to MyBath.biz. All you have to do is cut and paste the code below to where you would like it displayed on your website.

http://www.mybath.biz/servlet/StoreFront

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